THEM: “Thank you for calling Northwest Natural Gas. Please enter your account number.”
ME: type type type type on the phone’s keypad.
THEM: “We have your account pulled up. Please say your house number.”
THEM “For verification, please enter the last 4 digits of your social security number.”
ME: type type type type!
THEM: “Please tell us why you’re calling today.”
ME: “Cancel my account.”
THEM: “It sounds like you’d like to cancel your account. Is this correct? Please say yes or no.”
THEM: “Which month and day would you like your account canceled?”
ME: “November 18th.”
THEM: “You said November 18th. Is this correct?”
THEM: “Please hold for a representative…”
Then a rep. comes on the line, asks for my account number, my address, my SSN and asks why I’m calling. Don’t fall for those automated systems, people! I think they’re there just to make you not realize that you’re actually on hold. At least its not as bad as when AT&T’s system once said to me, “You said yes, is this correct? Please say yes or no.”
I moved into a new home last month. It’s awesome. The rent is super cheap, especially compared to my old place, and its got an extra bedroom. I’m just a few blocks from downtown Albany now, meaning I can walk to the post office, the bank and to lunch. I can go for days at a time without driving my car now. It’s a nice change from being way on the edge of town and having to drive miles to everything. The only downside is that there’s no washer and dryer here, so it’s back to making weekly laundromat trips for me. But I’ve got a plan for hooking up a washer and dryer in this place, if I can get the landlord to go along with it.
I’m sick today. It sucks. I haven’t figured out if I’ve given myself food poisoning with hamburger helper or if it’s just flu stuff. That’s all to report for this month. Good day…