Wednesday, September 14th, 2005: I upgraded my Pocket PC this week to an Ipaq rx3700. It does so much more than my old Toshiba. It’s got Bluetooth, wifi, a camera, plays mp3s, videos and it’s much more compact. And it’s the first PDA I’ve ever owned that does long-range infrared. Plus it comes with a very nice universal TV remote program which should make my time in restaurants and bars a little more entertaining.

I think my cable internet has been fixed. The guy just left and it appears to be working. It’s been going down constantly for the past 2 or 3 weeks now and I’ve been having to use my cell phone internet connection (which is so slow) for backup. The thing that really sucks about it is when I call up tech support and try to get someone out here to fix it, they absolutely refuse to believe me. And they want me to go through all the long troubleshooting steps with them and disconnect my router and everything else. And I explain to them that it’s not just me, all the neighbors are down too. My router would not be responsible for shutting down THEIR internet.

So after being denied a service call for my cable internet, I called up support for just regular cable service. I lied and said that my TV was going out all the time. My plan was to get the guy in here to fix my TV and try and get him to look at the internet while he’s here. But then the cable truck pulls up outside and it turns out he’s there for another neighbor whose internet hasn’t been working. I go over and tell him that everyone is out, not just him. My poor neighbor spent over an hour on hold with tech support the other day, then who knows how much longer going through all the troubleshooting BS just to get Charter to visit him. Anyway, cable is working so far. It’s been a whole 10 minutes now and it hasn’t gone down. Let’s hope it stays this way this time…